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Privacy Policy

This policy describes what information Holguin Media collects, why it is collected, and what happens to it. It is written to be read, not skimmed.

Company: Holguin Media
Address: 223 W. Wall St., Ste. 213, Midland, TX 79701
Email: info@holguinmedia.com
Phone: 432.242.7060
Last Updated: August 28, 2026
Effective Date: August 28, 2026
Governing Law: State of Texas

1. Introduction

This Privacy Policy describes the policies and procedures of Holguin Media (“Holguin Media,” “we,” “our,” or “us”) for collecting, using, and disclosing information about you. It covers information gathered through our website and through the services we provide, including digital marketing, web design, and web development engagements (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, transfer, processing, storage, and disclosure of your information as described here. If you do not agree to this Policy, do not use our Services.

This Policy does not apply to information collected by third parties we do not control, including websites you may reach through links on our site.

2. Information We Collect

Personal Contact Information

When you ask about our Services, book a Fit Call, or contact us directly, we may collect personal contact information including your name, company name, address, phone number, and email address (“Personal Contact Information”).

Billing Information

When you purchase our Services, we collect the financial and billing information needed to invoice you, such as billing name and address. Holguin Media does not store credit card numbers on its own servers. Card payments are processed by a third-party payment provider, and that provider’s privacy policy governs how it handles your card data.

Client and Project Data

Through an engagement, you may provide information such as business descriptions, email addresses, logos, photos, site content, and access credentials (collectively, “Data”). You retain ownership of your Data. By providing it, you grant Holguin Media a limited license to use, store, and process it solely to deliver the Services.

Diagnostic and Technical Information

If you report a technical problem, we may ask your permission to collect diagnostic information such as your operating system version, browser version, and relevant logs. We use this information only to diagnose and resolve the issue.

Analytics and Website Navigational Information

As you navigate our website, we may collect information through standard tools such as cookies and web beacons (“Website Navigational Information”). This includes browser type and language, your Internet Protocol (IP) address, and actions you take on our website such as pages viewed and links clicked. We refer to this collectively as “Analytics Information.”

Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising through Google’s Ads Settings or at www.aboutads.info.

Artificial Intelligence and Automated Processing

Holguin Media uses third-party artificial intelligence tools in parts of its work, including content creation, research, and analysis. When those tools process your Data or project information, the processing is governed by those providers’ terms of service and privacy policies. We do not submit personally identifiable information to AI tools without your awareness. We do not use automated decision-making that produces legal or similarly significant effects about you without human review.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device. We use them to remember preferences, maintain sessions, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect parts of the site. We do not honor browser-level Do Not Track signals at this time, but you may use the opt-out mechanisms described in the Analytics section above.

Geo-Location Information

Holguin Media does not collect real-time geo-location data from your device. If that changes, we will request your permission first and update this Policy.

Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided personal information without parental consent, we will delete it. If you believe this has happened, contact us at info@holguinmedia.com.

3. How We Use Your Information

Holguin Media uses the information it collects for the following purposes:

  • Personal Contact Information: to respond to inquiries, administer engagements, send updates, and communicate about our Services.
  • Billing Information: to invoice and process payments through our payment provider.
  • Data and Diagnostic Information: to deliver, administer, and improve the Services.
  • Analytics Information: to understand how the website is used and to improve its function.
  • AI-Assisted Work: to provide content creation, research, and analysis where AI tools are part of our process.
  • Legal and Safety Purposes: to comply with applicable law, enforce our terms, and protect the rights and safety of Holguin Media, our clients, and the public.

4. Sharing and Disclosure of Information

We Do Not Sell Your Information

Holguin Media does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

Third-Party Platforms

Our work may involve connecting your accounts or content to third-party platforms such as Google, Meta, LinkedIn, or others. Any such connection happens with your knowledge. Those platforms have their own privacy practices, and Holguin Media is not responsible for how they collect, use, or share data. We encourage you to review the privacy policies of any platform used in connection with our Services.

Marketing and Publicity

Unless you ask us not to, Holguin Media may identify you as a client and reference your name or company logo on our website and in case studies and marketing materials. To opt out, contact us at info@holguinmedia.com.

Legal Disclosures

We may disclose your information when we believe in good faith that disclosure is appropriate to cooperate in investigations of fraud or other illegal activity, to investigate violations of our Terms and Conditions, or to protect our rights and the safety of others. We also disclose information in response to a subpoena, warrant, court order, or other comparable legal process.

Business Transitions

If Holguin Media goes through a business transition such as a merger, acquisition, or sale of a portion of its assets, your personally identifiable information may be part of the assets transferred. You will be notified through a prominent notice on our website for at least 30 days following any change of ownership or control that affects your personal information.

Non-Personal and Aggregated Information

We may disclose non-personal, aggregated, or de-identified information, such as aggregate website usage statistics, at our discretion.

5. Data Security

Holguin Media takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. These measures include access controls, secure data transmission (SSL/TLS), and data protection requirements for our third-party providers.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential and for telling us promptly if you become aware of unauthorized access.

Data Breach Notification

If a data breach affects your personally identifiable information, Holguin Media will notify affected individuals as required by applicable law, through the primary email address we have for you and/or a prominent notice on our website. We will investigate, contain, and remediate any confirmed breach and cooperate with relevant authorities as required.

6. Data Retention and Deletion

We retain your information for as long as an engagement is active or as needed to provide the Services, and as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

To request that we stop using your information or delete it, contact us at info@holguinmedia.com. After deletion, some information may persist in encrypted backups for a limited period before it is permanently removed.

7. Your Rights and Choices

Access and Correction

You may request access to the personal information we hold about you and ask us to correct anything that is inaccurate or incomplete. Send requests in writing to info@holguinmedia.com.

Opt-Out of Marketing Communications

You may opt out of marketing communications by following the unsubscribe instructions in any marketing email or by contacting us at info@holguinmedia.com. You may still receive transactional or administrative messages related to an active engagement.

Texas Residents: TDPSA

If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA). These include the right to confirm whether we are processing your personal data, to correct inaccuracies, to delete personal data, to obtain a portable copy, and to opt out of targeted advertising, sale of personal data, or profiling. To exercise these rights, contact us at info@holguinmedia.com. We will respond within 45 days of receiving a verified request. If we deny a request, you may appeal by contacting us and requesting review.

California Residents: CCPA and CPRA

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, to request deletion, to correct inaccurate information, to opt out of the sale or sharing of personal information (Holguin Media does not sell personal information), and to be free from discriminatory treatment for exercising your privacy rights. To exercise these rights, contact us at info@holguinmedia.com or by mail at the address in Section 11.

European Union and International Users: GDPR

If you reside in the European Union, United Kingdom, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights under the GDPR, including access, rectification, erasure, restriction, and data portability. Holguin Media processes personal data lawfully, fairly, and transparently, limited to what is necessary, and retained only as long as required. To exercise these rights, submit a written request to info@holguinmedia.com.

Our website may link to third-party websites and services that Holguin Media does not operate or control. This Policy does not apply to those sites, and we are not responsible for their privacy practices or content. Review the privacy policy of every website you visit.

9. Public and User-Generated Content

If our website includes publicly accessible features such as comments or community tools, anything you post there may be read, collected, and used by others, and may remain accessible after you stop working with us. Use caution when sharing personal information in any public area.

10. Changes to This Privacy Policy

We may modify this Privacy Policy. If we make material changes, we will notify you by email at the primary address we have for you and/or post a prominent notice on our website before the changes take effect. Continued use of our Services after a modification constitutes acceptance of the updated Policy. Please keep a current email address on file with us and review this Policy periodically.

11. Questions, Requests, and Contact Information

For questions, concerns, or requests about this Privacy Policy or how your personal information is handled, contact us:

Privacy Contact
Holguin Media
223 W. Wall St., Ste. 213, Midland, TX 79701
Email: info@holguinmedia.com
Phone: 432.242.7060

We respond to privacy-related requests and complaints within a reasonable timeframe. For requests from Texas residents under the TDPSA or California residents under the CCPA and CPRA, we respond within the timeframes required by applicable law.